1. About Search Choice

Search Choice is an online shopping platform offering fashion and lifestyle products, including Three-Piece, Two-Piece, One-Piece, Gowns, Kids' Wear and Jewellery.

Our aim is to provide customers with a convenient online shopping experience, product information and customer support.

2. Eligibility & Customer Information

By placing an order, you confirm that the information you provide is accurate, complete and up to date.

• You must be legally capable of entering into a purchase transaction.
• If you are under the applicable age of majority, you should use the website with the involvement and authorization of a parent or legal guardian.
• You are responsible for providing a valid phone number and correct delivery address.
• Please update us promptly if your contact or delivery details change before dispatch.

3. Products & Product Information

We make reasonable efforts to display accurate product images, descriptions, prices, sizes, colours and other relevant details. However, slight differences may occur due to lighting, photography, screen settings or manufacturing variations.

• Actual product colours may appear slightly different on different devices.
• Size charts and measurements should be reviewed before ordering where provided.
• Product availability may change without prior notice.
• If a significant product discrepancy or delivery error occurs, please refer to our Return & Replacement Policy.

4. Product Prices & Offers

All prices displayed on the website are in Bangladeshi Taka (BDT), unless otherwise stated. Applicable delivery charges and other disclosed fees may be added to your order total.

• Prices and promotional offers may change without prior notice.
• The price applicable to your order will be confirmed during the ordering process.
• Discounts and promotional codes may be subject to specific terms, validity periods and product exclusions.
• If a pricing or listing error is identified, we will contact you to explain the available options before proceeding where appropriate.

5. Order Placement & Confirmation

Placing an order through our website constitutes a purchase request. An order may be subject to verification and confirmation before dispatch.

• Please review product selection, size, colour, quantity and delivery information before submitting your order.
• We may contact you to verify order details or confirm delivery information.
• An order confirmation message does not necessarily mean the order has already been dispatched.
• We reserve the right to decline or cancel an order where reasonably necessary, including product unavailability, suspected fraud, incorrect pricing or an inability to verify essential details.
• If payment has already been collected for an order we cancel, any applicable refund will be handled in accordance with the relevant payment terms and applicable law.

6. Payment Terms

We may offer Cash on Delivery (COD) or other payment methods as displayed during checkout. Available payment options may change from time to time.

• Customers must pay the amount confirmed for their order using an available payment method.
• Any applicable advance payment or delivery charge will be communicated during the ordering process.
• Customers should keep their transaction details or payment receipt where applicable.
• Payment information handled by third-party payment providers may be subject to their own terms and privacy policies.

7. Shipping & Delivery

We arrange delivery through available courier or delivery services. Delivery times are estimates and may vary depending on location, courier operations, weather, holidays or other circumstances outside our reasonable control.

• Customers should provide accurate delivery details and remain reachable by phone where necessary.
• Additional delivery attempts or address changes may incur extra charges where applicable.
• Courier tracking or delivery updates may be provided when available.
• If a delivery is delayed, please contact our support team for assistance.

8. Return & Replacement Policy

Return and replacement requests are handled according to our separate Return & Replacement Policy.

• Please report damaged, defective or incorrect products within the stated reporting window.
• Our team may request the order number, photos, videos or other reasonable evidence to assess a claim.
• Replacement requests are subject to verification and product availability.
• Applicable courier charges depend on the reason for the request and our published policy.

Please read our Return & Replacement Policy for further details. Nothing in these terms removes rights provided to consumers by applicable law.

9. Cancellation of Orders

If you need to cancel an order, please contact us as soon as possible. Cancellation may not be possible after the order has been processed or handed over to the courier.

Any cancellation, payment adjustment or refund will be assessed according to the order status, our applicable policies and relevant law.

10. Customer Responsibilities

When using Search Choice, you agree not to:

• Provide false, misleading or fraudulent order information.
• Attempt unauthorized access to our website or systems.
• Use the website for unlawful activities or to interfere with other users.
• Copy, distribute or commercially exploit website content without authorization where permission is required.
• Misuse promotions, payment processes, customer support channels or website functionality.

11. Intellectual Property

Website content, including original text, branding, logos, graphics, layout and other materials, may be protected by intellectual property laws.

You may browse and use the website for personal shopping purposes. You must not reproduce, republish, distribute or commercially use protected content without the necessary authorization, except where permitted by law.

12. Privacy & Personal Information

We handle personal information in accordance with our Privacy Policy. Information may be used to process orders, arrange delivery, provide customer support, protect website security and meet applicable legal obligations.

Please review our Privacy Policy to understand how information may be collected and used.

13. Third-Party Services & Links

Our website may link to third-party services, including courier companies, payment providers and social media platforms. These services may operate under their own terms and policies.

Search Choice does not control independent third-party websites and is not responsible for their content or practices, except where responsibility cannot lawfully be excluded.

14. Limitation of Liability

We take reasonable steps to maintain accurate listings, reliable website access and a satisfactory shopping experience. However, temporary interruptions, technical errors or service delays may occasionally occur.

To the extent permitted by applicable law, Search Choice is not responsible for indirect losses arising from circumstances beyond our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, website features, services or legal requirements. Updated terms will be published on this page with a revised date where appropriate.

We encourage you to review this page periodically. Any changes will be applied in accordance with applicable law.

16. Governing Law

These Terms & Conditions are subject to the applicable laws of Bangladesh. Any dispute will be handled by the competent authorities or courts in accordance with applicable law.

17. Contact Us

If you have questions about these Terms & Conditions, your order or our store policies, please contact our team.